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Fortune Media and Great Place To Work Name SmartBank to 2025 Best Workplaces in Financial Services & Insurance List, Ranking No. 28
September 12, 2025Knoxville, TN — Great Place To Work® and Fortune have selected SmartBank for the 2025 Fortune Best Workplaces in Financial Services & Insurance™ List. This is SmartBank’s 1st time being named to this prestigious list, this year coming in at 28th place in the small and medium category. Earning a spot means that SmartBank is one of the best companies to work for in the country.
The Best Workplaces in Financial Services & Insurance list is based on analysis of survey responses from over 194,000 employees at Great Place To Work Certified™ companies in the financial services and insurance industry.
“We are grateful for the energy and dedication our associates contribute each day,” said Billy Carroll, SmartBank President and CEO. “This recognition celebrates their ongoing commitment to fostering a workplace where everyone can succeed. It’s truly an honor to be included among the best, and we deeply value the hard work our team brings every day.”
“Our people are at the heart of everything we do,” said Becca Boyd, SmartBank Chief People Officer. “We strive to create an environment where every associate feels empowered, supported, and inspired to grow—both professionally and personally. This recognition is a testament to the inclusive culture we’ve built together, where collaboration and care drive our success every day.”
The Best Workplaces in Financial Services & Insurance list is highly competitive. Great Place To Work, the global authority on workplace culture, determines its lists using its proprietary Trust Index™ Survey to evaluate and certify thousands of organizations in America’s largest ongoing annual workforce study, based on over 1.3 million survey responses and data from companies representing more than 8.4 million employees.
Survey responses reflect a comprehensive picture of the workplace experience. Honorees were selected based on their ability to offer positive outcomes for employees regardless of job role, race, gender, sexual orientation, work status, or other demographic identifier.
“Congratulations to the Best Workplaces in Financial Services & Insurance,” says Michael C. Bush, CEO of Great Place To Work. “In every industry, our research shows that investing in people drives productivity and higher revenues. When trust levels are high in an organization, people don’t fear AI — they embrace it.”
SmartBank’s recognition on this year’s list follows two consecutive years of being certified as a Great Place To Work®. This consistent achievement reflects the organization’s ongoing commitment to creating a supportive and rewarding workplace environment, where associates’ contributions are valued and celebrated.
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About SmartBank
Founded in 2007, SmartBank is a full-service commercial bank providing banking, investment, and mortgage financial services, with 42 branches spanning Tennessee, Alabama, and Florida. Recruiting the best people, delivering exceptional client service, strategic branching and a disciplined approach to lending have contributed to SmartBank’s success. For more information on SmartBank, visit www.smartbank.com.
About the Fortune Best Workplaces in Financial Services & Insurance List
Great Place To Work selected the 2025 Fortune Best Workplaces for Financial Services & Insurance by analyzing confidential survey responses from more than 1.3 million employees, representing the experiences of 8.4 million employees in the U.S. in 2024 and 2025. Of those responses, more than 194,000 responses were received from employees at Great Place To Work Certified companies in the financial services and insurance industry, and these rankings are based on that feedback. Company rankings are derived from 60 employee experience questions within the Great Place To Work Trust Index™ Survey. Companies with 10 to 999 employees competed in the small and medium category. Companies with 1,000 or more employees were considered for the large category. Read the full methodology.
To get on this list next year, start here.
About Great Place To Work
As the global authority on workplace culture, Great Place To Work brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Its proprietary platform and Great Place To Work Model help companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified and receiving recognition on a coveted Best Workplaces™ List.
Follow Great Place To Work on LinkedIn, X, and Instagram or visit greatplacetowork.com and sign up for the newsletter to learn more.
About Fortune
Fortune upholds a legacy of award-winning writing and trusted reporting for executives who want to make business better. Independently owned, with a global perspective and digital agility, Fortune tells the stories of a new generation of innovators, builders, and risk takers. Online and in print, Fortune measures corporate performance through rigorous benchmarks and holds companies accountable. Fortune creates communities by convening true thought leaders and iconoclasts — those who shape industry, commerce, and society — through powerful and prestigious lists, events, and conferences, such as the iconic Fortune 500, the CEO Initiative, and Most Powerful Women. For more information, visit fortune.com.
Contact:Kelley Fowler, Marketing and Public Relations Managerkelley.fowler@smartbank.com