When was your company founded?
SYNERGY HomeCare was founded in 2001. My wife Lynn and I purchased our franchise territories in central and east Alabama and started service with our first client on February 1, 2015. We had been caring for our aging parents and saw the tremendous need for this type of service.
How many employees do you have in the River Region?
We currently have 50-plus employees in and around the River Region, and we are adding more weekly.
What are your primary services?
SYNERGY HomeCare provides non-medical homecare to the elderly and people with disabilities of all ages to assist their activities of daily living. This primarily consists of companionship; transportation to appointments and running errands; meal preparation; light house-keeping; personal care such as bathing, toileting, transferring; and memory care. SYNERGY HomeCare owners and our management team have been certified as dementia care specialists.
What sets your company/business apart?
The thing that sets us apart from our competition is that we do not require a minimum number of hours to start service. We customize our care plans and the service schedule to our clients’ specific needs. We also use a service agreement, not a contract so our clients are not locked into an arrangement. We look at our service as a partnership with the families we serve. Our motto is: “No contracts, just care.”
During our first year of business, we received the Rookie of The Year award as the fastest growing agency in its first year. Then last year for our third year of business we received a Top Tier Revenue Growth award in our franchise system. We have also won the Best of HomeCare award for five years in a row from HomeCare Pulse, a third-party quality assurance firm, and we won the Caring Stars award in 2018 from caring.com.