2025 Customer Trends Every Small Business Should Know

Is your business ready for 2025? Consumer trends are constantly changing, and small businesses need to evolve to grow and thrive. Tune in for an inside look at how you can better attract, serve, and retain loyal customers in 2025. 

We’ll be joined by Elaine Buxton, President & CEO of mystery shopping business Confero, our CO—100 Top Small Business. Then, we’ll get an inside look at the latest breaking consumer trends from CO— Editorial Director of Features, Barbara Thau. Both guests will share data and insights and reveal the consumer and customer service trends small businesses can harness to grow and thrive in the coming year.